Cookie Policy

Cookies are small text files placed on your device when you visit a website. They help the website remember your preferences, keep you logged in, and understand how you use the platform. Some cookies are essential for the site to function, while others are optional and used to improve your experience.

Mall of the World uses cookies and similar tracking technologies (such as local storage and session tokens) to:

• Keep you logged in during your session
• Remember items in your shopping cart
• Store your display preferences (e.g. currency, language)
• Analyse platform usage to improve performance
• Detect and prevent fraudulent activity
• Serve relevant content and promotions (with consent)

We use trusted third-party services that may also place cookies on your device:

• Google Analytics — tracks anonymised usage data to help us improve the platform
• Stripe / PayFast / PayPal — payment processors that use session cookies for secure checkout
• Twilio — used for WhatsApp communication features; no cookies set on your browser

These third parties have their own privacy and cookie policies which we encourage you to review.

You can manage or disable cookies through your browser settings. Please note:

• Disabling essential cookies may prevent you from using core features like checkout and login
• Disabling analytics cookies will not affect your ability to use the platform
• Most browsers allow you to delete cookies, block cookies from specific sites, or block all cookies

For instructions, visit your browser's help documentation (Chrome, Firefox, Safari, Edge, etc.).

Different cookies persist for different lengths of time:

• Session cookies — deleted when you close your browser
• Persistent cookies — remain on your device for a set period (typically 30–365 days) or until you delete them
• Authentication tokens — stored for the duration of your login session

We may update this Cookie Policy from time to time to reflect changes in technology or regulations. We will notify you of significant changes via the platform or email. Continued use of the platform after updates constitutes acceptance.